Serve

Give customers a clearer view of your service.

Share the usage and cost data each customer needs, with your pricing and branding. Build a shared basis for explaining charges, reviewing changes and planning what comes next.

Team collaborating around a laptop

Help customers understand

Invite customers to explore their usage and costs between invoices.

Match your commercial model

Filter data for each customer, then apply pricing, markup, currency and billing adjustments.

Review your customer portfolio

Use a multi-tenant view to review customer spend and identify where a conversation is needed.

Australian data residency

Cloud Ctrl is built and hosted in Australia. Usage and billing data stays in Australian-hosted infrastructure, and a customer-controlled Azure deployment remains available for stricter requirements.

Share

The right view for each customer

Choose the customer’s data slice and apply the agreed pricing. Review the shared view so it presents the usage and charges relevant to that customer.

Share and filter configuration for customer data
Present

A portal that looks like you

White-labelled views bring your brand and pricing into the customer experience. Use that shared view to explain changes and make practical recommendations as part of your service.

Customer management view in Cloud Ctrl
How it works

From data to decision in four steps

  1. 01

    Create

    Add the customer and pick the data they should see.

  2. 02

    Price

    Adjust price, currency and billing items per customer.

  3. 03

    Invite

    Customers sign in to their own branded view.

  4. 04

    Advise

    Review changes together and use the shared numbers to inform the customer’s next decision.

Get started

Find out what your data can tell you.